For group bookings of 10 or more skaters, please pay at the ticket kiosk in Queens Square from 2pm on Friday 1st December or email your request at least 24 hours before your ideal skate session to firstname.lastname@example.org including your mobile phone number and we will get back to you. Payment to be received in advance of the group session so please ensure you contact us in time for bank clearing.
Please note that the advance online ticketing system will only work for sessions dating from Tuesday 12th December to Tuesday 2nd January. All other sessions must be booked in person at the Ice skating kiosk in Queens Square.
We are happy to transfer your booking to another session within the same price bracket free of charge (availability permitting). However, should you wish to move from an off peak time to a peak time (or vice versa) we will need to refund the original order and then you'll have to re-book. There will be an administration charge to cover the card processing fees of the initial order in these situations.